Rob Knowles

Business Coach, Mentor, Leader.

I have a great deal of experience in both personal development of myself and others to be the best they can be.  One of the techniques I use is actively listening.  This means  hearing what you say and what you don't say.  I work with you in a challenging in a constructive and supportive way that not only meets your needs but is tailored to your unique style.  I bring a blend of (but not limited to,) coaching, mentoring, training, development and challenge that suits your needs and aspirations. 


As a strong advocate of developing talent, I work with future generations of business entrepreneurs in my work with the Prince's Trust and support future entrepreneurs  in local schools as an Enterprise Adviser.


Respect, Integrity and Lifelong Learning.

These are three planks on which I have built my professional life. Without realising I started early.

At 14 I had Saturday job replenishing the wall paper and paint shelves in an early version of the DIY warehouse operations we see today. Part of my role was to help customers – especially lifting heavy 5 litre paint tins into the trolley then helping them load it into their car. On one occasion one customer, waiting until the transaction had been rung through the tills (25 tins of paint) before complaining “How much, I can get this down the road at least a pound a tin cheaper” I was completely unaware of what to do ( and remembering she had previously checked the price on the shelf) my confusion was evident. I now know she was trying to get a discount.

I was rescued by my manager who promptly responded – “On you go then madam. I’m sure every trader in this town knows the value of their products.”He followed up by asking me a few questions and smiling explained – “It's not always about the sale – if you value your products and can stand over them, there is no need to get into anything like what nearly just happened – well done!”

This, like many other lessons I learnt are still applicable today.


Rob provided me with some one to one Leadership Training earlier this year that challenged my thinking in a very positive and beneficial way.
If you want to change some challenging behaviours in your team (or indeed yourself!) then Rob is your man – his honest straightforward approach is an absolute breath of fresh air. Excellent delivery and excellent results. Highly recommended.

Jane J 

Director

"It was clear from my first meeting with Rob that he has the experience and skills to understand the many and varied challenges that business owners face. In 18 months of working with Rob, he’s helped me get to grips with not only running a business, but also the feeling of isolation that can creep up from time to time. He’s been great with my team, delivered exactly the training we required and been a fantastic sounding board for me when I’ve been in need of counsel. Rob’s constructive criticism and ability to see the real challenge being presented is something more people should benefit from.Alongside the business-focused change management expert is a world-wise family man who will talk about sport in the same breath as business; exactly how it should be in my opinion!”

Alex W

MD & Business Owner“

A business coach with flair and charisma, that can engage from the outset, with Senior Management and staff to develop and grow your business.”

Laura McC

Business Owner

“Rob has my highest endorsement and recommendation. In every interaction we’ve had he’s exemplified what it means to be a volunteer and to be a mentor. As the area manager for 2 disparate areas, I rely on the goodwill and honour of people like Rob. That means advocating and advising his “mentees”, our clients, in the best possible ways. He’s always chased up the right information, his reporting to his coordinator has been timely and thorough; he has proven generous with his time, tolerant with our clients, and genuinely willing to help. Of the many hundreds of volunteers with whom I’ve interacted across 4 areas, Rob is among the top 10 I admire.”“Rob is a terrific mentor. He supports disadvantaged young people to help them set up a business. Despite extremely challenging clients, a bureaucratic environment, and ever increasing distance between him and the support structure, Rob has remained steadfast in encouraging his apprentices. Having someone with acumen means a lot to the success in the area. You can always count on Rob to be there and he’s never let us down or the young people in his charge. His skills as a mentor are reflected by the positive comments we’ve received from the clients, as well as the outcomes he’s helped them to achieve.”

Justin D.

Area Manager

“From our very first meeting the help and support I received from Rob was not only helpful, but paramount in the success I’ve had with my company.
He has brought me so much and has been there every step of the way.
I cannot thank him enough for the time and effort he has put into me and my business.
Thank you Rob.”

Lisa D

Business Owner

“I met Rob as my business mentor a few years ago as I tentatively moved towards self-employment. I had little business knowledge, and perhaps even less confidence in the idea that I could set up and manage my own business. It soon became clear that Rob held a font of information that was readily available and he had a way of sharing this information in a clear and digestible manner. Each time I felt a ‘wobble’ Rob had a way of instilling self belief and with his gentle encouragement gradually I felt myself growing into my business. It is with thanks to Rob that as I sit here today, waiting for my next client, I am also considering how to expand my business in different directions.”

Sue G

Registered Counsellor

Rob Knowles

Business Coach, Mentor, Leader.

About Me

I have a great deal of experience in both personal development of myself and others to be the best they can be.  One of the techniques I use is actively listening.  This means  hearing what you say and what you don't say.  I work with you in a challenging in a constructive and supportive way that not only meets your needs but is tailored to your unique style.  I bring a blend of (but not limited to,) coaching, mentoring, training, development and challenge that suits your needs and aspirations. 


As a strong advocate of developing talent, I work with future generations of business entrepreneurs in my work with the Prince's Trust and support future entrepreneurs  in local schools as an Enterprise Adviser.


Respect, Integrity and Lifelong Learning.

These are three planks on which I have built my professional life. Without realising I started early.

At 14 I had Saturday job replenishing the wall paper and paint shelves in an early version of the DIY warehouse operations we see today. Part of my role was to help customers – especially lifting heavy 5 litre paint tins into the trolley then helping them load it into their car. On one occasion one customer, waiting until the transaction had been rung through the tills (25 tins of paint) before complaining “How much, I can get this down the road at least a pound a tin cheaper” I was completely unaware of what to do ( and remembering she had previously checked the price on the shelf) my confusion was evident. I now know she was trying to get a discount.

I was rescued by my manager who promptly responded – “On you go then madam. I’m sure every trader in this town knows the value of their products.”He followed up by asking me a few questions and smiling explained – “It's not always about the sale – if you value your products and can stand over them, there is no need to get into anything like what nearly just happened – well done!”

This, like many other lessons I learnt are still applicable today.

Testimonials


Rob provided me with some one to one Leadership Training earlier this year that challenged my thinking in a very positive and beneficial way.
If you want to change some challenging behaviours in your team (or indeed yourself!) then Rob is your man – his honest straightforward approach is an absolute breath of fresh air. Excellent delivery and excellent results. Highly recommended.

Jane J 

Director

"It was clear from my first meeting with Rob that he has the experience and skills to understand the many and varied challenges that business owners face. In 18 months of working with Rob, he’s helped me get to grips with not only running a business, but also the feeling of isolation that can creep up from time to time. He’s been great with my team, delivered exactly the training we required and been a fantastic sounding board for me when I’ve been in need of counsel. Rob’s constructive criticism and ability to see the real challenge being presented is something more people should benefit from.Alongside the business-focused change management expert is a world-wise family man who will talk about sport in the same breath as business; exactly how it should be in my opinion!”

Alex W

MD & Business Owner“

A business coach with flair and charisma, that can engage from the outset, with Senior Management and staff to develop and grow your business.”

Laura McC

Business Owner

“Rob has my highest endorsement and recommendation. In every interaction we’ve had he’s exemplified what it means to be a volunteer and to be a mentor. As the area manager for 2 disparate areas, I rely on the goodwill and honour of people like Rob. That means advocating and advising his “mentees”, our clients, in the best possible ways. He’s always chased up the right information, his reporting to his coordinator has been timely and thorough; he has proven generous with his time, tolerant with our clients, and genuinely willing to help. Of the many hundreds of volunteers with whom I’ve interacted across 4 areas, Rob is among the top 10 I admire.”“Rob is a terrific mentor. He supports disadvantaged young people to help them set up a business. Despite extremely challenging clients, a bureaucratic environment, and ever increasing distance between him and the support structure, Rob has remained steadfast in encouraging his apprentices. Having someone with acumen means a lot to the success in the area. You can always count on Rob to be there and he’s never let us down or the young people in his charge. His skills as a mentor are reflected by the positive comments we’ve received from the clients, as well as the outcomes he’s helped them to achieve.”

Justin D.

Area Manager

“From our very first meeting the help and support I received from Rob was not only helpful, but paramount in the success I’ve had with my company.
He has brought me so much and has been there every step of the way.
I cannot thank him enough for the time and effort he has put into me and my business.
Thank you Rob.”

Lisa D

Business Owner

“I met Rob as my business mentor a few years ago as I tentatively moved towards self-employment. I had little business knowledge, and perhaps even less confidence in the idea that I could set up and manage my own business. It soon became clear that Rob held a font of information that was readily available and he had a way of sharing this information in a clear and digestible manner. Each time I felt a ‘wobble’ Rob had a way of instilling self belief and with his gentle encouragement gradually I felt myself growing into my business. It is with thanks to Rob that as I sit here today, waiting for my next client, I am also considering how to expand my business in different directions.”

Sue G

Registered Counsellor