Animal Communication - EMERGENCY SESSION

Animal Communication, also known as telepathic communication, is a heart-to-heart conversation between you, your pet, and me. I act as the voice for your pet, receiving their messages and translating them into clear, loving words so you can understand what they wish to share.

During a session, your pet has the opportunity to express their feelings, thoughts, needs, and desires. It’s also a space for you to ask direct questions and receive your pet’s responses in a meaningful and compassionate way.

Animal Communication works across all species. At times, your pet may choose to speak about something different from what you’ve asked — often because it feels more important from their perspective. These moments frequently carry deep wisdom and can be unexpectedly touching.

Over the years, I’ve had the privilege of connecting with many animals, including dogs, cats, horses, birds, snakes, turtles, and even rats. No matter the species, the connection is always unique, heartfelt, and quietly magical.

A gentle note: not every animal you have loved — whether living or in spirit — will come through in a session. My focus will always be on the pet you have booked in for your reading. The most meaningful experiences tend to unfold when you arrive with an open heart, free from expectations, allowing the messages to come through in the way they are meant to.

When we soften, listen, and trust, that’s often when the deepest connections are made.

Such a great question — and one I’m asked often.

Each session is created as a sacred, one-to-one space for you and your pet. It isn’t a group experience for friends, extended family, or past carers. This time is about connection, healing, and allowing your pet’s messages to come through clearly and lovingly.

If you feel a close family member who is directly involved in your pet’s life needs to be present, please reach out to me before your session so we can talk it through together.

I hold space very intentionally during my work. When additional people are present - even quietly listening from another room - it can shift the energy and make it more difficult for me to connect clearly. In some cases, it can interrupt or dilute the communication with your pet.

To ensure the most meaningful, accurate, and heartfelt experience, I kindly ask that sessions remain just you and your pet, unless we’ve agreed otherwise in advance.

A gentle note about children:
These sessions are not suitable for children. If your pet has passed and you’re looking for a loving way to support your children through grief and help them find closure, I warmly recommend my book Pet Loss & Grief, particularly the section Helping Children Cope with Pet Loss. It’s designed to guide families with compassion, honesty, and care during tender times.

Thank you for honouring the energy of this work and the deep bond you share with your pet

Go to the heading called PRODUCTS and SERVICES on this booking page and select the service you require and follow the screen prompts.

Or click here to go direct to the BOOKINGS PAGE ==> Book Here

Once you complete the booking information you will be required to pay and then a confirmation email will be delivered to you with all the details of your booking.

If you DON'T have a Paypal account, scroll to the bottom of the payment button and choose PAY with DEBIT or CREDIT CARD.

All animal communication sessions are held via Zoom, a free and easy-to-use video conferencing tool.

After you complete your booking, you’ll receive a confirmation email with a special Zoom link for your session. I recommend having a little play with this link before the actual day so you feel comfortable and confident using it. You can click and test it as many times as you like before your scheduled time.

On the day of your session, please join the call about 10 minutes early. This gives you a chance to settle in, check your audio, and be ready for a calm, connected experience with your pet.

While a headset isn’t essential, it does help keep background noise to a minimum so we can hear each other clearly.

And don’t worry if you’ve never used Zoom before – it’s simpler than you think, and I’ll be there to guide you through. If you run into any issues connecting, you can always reply to your confirmation email or send me a message on Facebook.

Most importantly, bring yourself, your pet, and an open heart – everything else will fall into place beautifully.

Your session is a sacred time for you and your pet to connect. Here’s how to create the best experience possible:

1. Arrive a few minutes early
   Give yourself time to settle in, relax, and get ready to fully focus on your pet and the messages that come through.

2. Test your equipment the day before
   Use the Zoom link provided to check that your computer, phone, or iPad works for both sound and video. This helps avoid last-minute tech stress.

3. Recording the session
   If you’d like to record, please let me know at the start of the call. Recording only works if you’re joining via a PC or laptop.

4. Take notes
   There’s often a lot of meaningful information shared. Writing things down can help you remember and reflect later.

5. Create a distraction-free space
   Pets are sensitive to energy. Extra people coming and going, friends listening in, or being in a noisy environment can interfere with the connection.

   • If someone would like to join the session, please ask at the start – otherwise, it’s best they leave the room.

   • If you’re at work or somewhere busy, close the door and make sure you’re alone so you can stay fully present.

   • When your focus shifts to others, your energy drops, which can affect how clearly your pet’s messages come through.

6. Be safely seated and ready
   Please don’t try to take the call while driving or multitasking. Being calm and focused makes it easier for your pets to connect.

7. Rescheduling if needed
   Life happens! If you can’t attend, you can reschedule up to 24 hours before your appointment. I’d rather you move the session than feel rushed or distracted.

8. Be on time
   Sessions start at the scheduled time. If you’re late, that time is deducted from your session. If you don’t show, unfortunately, you’ll miss the session entirely.

   • Reminder emails are sent before your call.

   • All appointment times are shown in your local time zone, even though I’m based in Queensland, Australia.

9. If there are technical difficulties

   • If the issue is on my end, I’ll reschedule or add extra time to make it right.

   • If the issue is on your end, I’ll give you 5 minutes to fix it. If the problems continue, we’ll still finish at the scheduled end time.

10. Most importantly – enjoy it! 
    Your pets are so excited to connect with you. The more open and joyful you are, the easier it is for them to come through – and the more magical the session will be.

This is a question that I get all the time.  If I was to tell you that your dog will be a XYZ breed and be available on this corner at 10.00am on this particular day and something happens and you are late and they have gone - how would you feel?

It is my belief that if we are meant to continue having a "life" with our pets in a "living form" then they will return to us when the time is right.  

Another question that is often asked - who are they with?  Sometimes I get told about other animals and people but not all the time.  It really does depend on how long after they have passed and what does your pet want to share.    My focus is always on your pet and what comes thru from them for you.

Recording Policy

Sessions are not to be recorded without my prior written consent. Recording a session without permission is considered a breach of my privacy.

I do not record sessions myself. However, if you would like to record your session for personal reference, please ask before the session begins. If appropriate, I may grant permission for you to record the session via Zoom.

If permission is granted, I will provide clear verbal confirmation at the beginning of the session that recording is allowed.

To record through Zoom, you'll need to use a computer with recording enabled to your local device. At the end of the session, Zoom will process the recording and save the file to your computer. If a technical issue occurs and the recording does not save correctly, I am unable to take responsibility for this.

Use of Recordings

If permission is granted to record a session, the recording is strictly for your personal use only.

Recordings must not be shared, uploaded, published, distributed, or broadcast on any platform including (but not limited to) YouTube, Facebook, Instagram, TikTok, podcasts, websites, or any other online service without my explicit written permission.

Any unauthorised recording, distribution, publication, or use of session content may be considered a breach of privacy and intellectual property rights. Where appropriate, legal action may be taken, including action in relation to defamatory use or damages arising from the misuse of the material.

I follow what I call “The 10-Minute Rule.”

If, within the first ten minutes of our session, I feel I’m unable to connect with your pet or I can’t give you clear evidence that the connection has been made, please let me know. In this case, I’ll gently close the session and process a full refund immediately.

Animal communication isn’t an exact science, and sometimes, for reasons beyond our control, a connection just doesn’t happen. This rule also gives you the choice to end the session before the ten-minute mark if it doesn’t feel right for you.

After the ten-minute period, the reading will continue as planned, and no refunds will be available beyond that point.

Please know that this very rarely happens. In most sessions, your beloved pet is more than ready and eager to connect — often with a wagging tail, a soft purr, or a joyful burst of energy — and we are able to create a beautiful, meaningful experience together.

Yes, absolutely.

You’re welcome to reschedule your appointment up to 24 hours prior to your booking. Simply follow the link in your confirmation email where it says Reschedule / Cancel, and you can choose a new time that suits you.

If your appointment is within 24 hours, changes are no longer possible. At that point, Donna has already set aside that time especially for you and it’s often too short notice to offer the session to someone else. For this reason, late changes or missed appointments can’t be rescheduled or transferred.

Thank you for understanding and for honouring the time, energy, and sacred space held for each session

Please be early and ready for your session.
About 10 minutes before our scheduled call, I connect with your pet to receive their permission and begin tuning in. By the time we meet on Zoom, I’m already deeply connected with your pet and ready to share their messages.

Because of this, I always arrive on time for our call. If I don’t appear within 5 minutes, it’s usually a technical issue. I’ll send you a message and either reschedule or add extra time at the end to make up for it.

If you are running late, I will wait on the call for 5 minutes. If you haven’t arrived by then, I’ll send you an email to check in and see if you’re having trouble connecting. Once I start troubleshooting, my energetic connection with your pet begins to drop, making it harder to receive clear messages.

I will remain on the call for a total of 10 minutes for 20 min call and 15 for 45 mins. If you don’t arrive within that time, the session is considered a no-show, and your booking is forfeited.

Why I can’t offer a free replacement session:
Before you even join the call, I’ve already spent 10 minutes connecting with your pet. Then, I wait while trying to reach you via email, holding space for a full 15 minutes before ending the session. By this point, your session time has been fully dedicated to you and your pet, even if you weren’t able to attend live.

This is why it’s so important to set a reminder on your phone and plan to be early. You’ll also receive two reminders: one the day before your session and another one hour before your session.

Please be early and ready to show up for your pet.
They’re eagerly waiting to connect with you, and the more calm and present you are, the more magical the experience will be.

All animal communication sessions are offered for spiritual insight and entertainment purposes only. They are not intended to replace veterinary, medical, behavioural, or other professional advice or care. If you have any concerns about your animal’s health, wellbeing, safety, or behaviour, please seek guidance from your veterinarian or an appropriately qualified professional.

Animal communication is an intuitive and energetic process. While messages are shared with honesty, care, and integrity, no session can predict outcomes, diagnose conditions, or provide information with absolute certainty. No guarantees or assurances are given, and Donna is not responsible for how information shared during a session is interpreted or acted upon.

For Pets in Spirit:
Animal communication with pets who have passed is offered as a gentle, heart-centred way to support healing, comfort, and continued connection. These sessions are not intended to provide proof, predictions, or definitive answers, but rather to offer loving messages, reassurance, and a sense of peace. Each experience is unique, and the way a pet communicates may differ from expectations.

You must be 18 years or older to book a session.

Sessions are held in a space of mutual respect, compassion, and emotional safety. Disrespectful, aggressive, or condescending behaviour will not be accepted. Refunds are not available; however, appointment rescheduling is welcome when needed. Donna reserves the right to refuse service if she feels a session is not aligned with the nature or integrity of her work.

By booking a session, you acknowledge and agree to these terms and conditions.

Thank you for approaching this work with an open heart and deep love for your animal companions