What you need to know

Thank you for booking. The following information helps ensure your session is held clearly and respectfully for both of us.

I understand that life can be unpredictable, and I always aim to meet this with care and flexibility.

If you need to cancel or reschedule your session, I kindly ask for at least 48 hours’ notice. This allows me to offer the space to someone else who may be waiting.

• Changes or cancellations made with more than 48 hours’ notice can be rescheduled without charge
• Changes or cancellations within 48 hours are charged in full
• Missed appointments are charged in full

If you are rescheduling, the same timeframes apply. I will always do my best to find a new time for you, although availability cannot be guaranteed.

Payments for sessions are non-refundable.

In the unlikely event that I need to cancel your session, you will be offered an alternative appointment or a full refund.

I also understand that genuine emergencies and unexpected circumstances do arise, and where possible, I will take this into consideration.

By booking a session, you are agreeing to these terms.